How Zasu works
Learn one-to-one or in small groups with tutors and experts approved by Zasu. Your fee is held by Zasu and only reaches the teacher once the lesson is done.
- ✓Free 15-minute trial
- ✓Cancel 8h ahead: 100% refund
- ✓24h to confirm or dispute
Learning on Zasu in 5 steps
- 1
Find the right teacher
Filter by subject, programme (IELTS, young learners, school curriculum…), price, your free times and genuine reviews. ✔ means identity verified; the 💎 Premium level is assessed by Zasu.
- 2
Try before you decide
A free 15-minute trial (when the tutor offers it for that subject) or a 50-minute trial at a reduced price the tutor sets.
- 3
Top up and book
Top up your wallet by QR bank transfer — credited automatically. Pick from the tutor's real availability; the fee moves into Zasu's holding.
- 4
Join class right on Zasu
Video classroom in the browser: camera, screen sharing, whiteboard, chat. Nothing to install; add Zasu to your home screen for reminders.
- 5
After the lesson
Within 24 hours tap Confirm or Dispute. Your tutor sends notes, homework and progress reports; your review helps others choose.
🎯 Trial rules
- •Per tutor: up to 2 free and 2 paid trials.
- •Up to 5 free and 10 paid trials across all tutors; every package you buy adds 2 of each.
- •Cancel 8h ahead and the trial is returned.
- •Missing 2 trials in a row pauses free trials.
- •Signed up via a referral link or have a promo code: 50% off a 50-minute trial, applied at checkout.
Pick the way that suits you
Single lessons
Pay per 50-minute lesson at the tutor's price. Book several times at once.
Monthly auto-renew
4, 8 or 12 lessons every 28 days, keeping your usual slot. Turn auto-renew off any time.
Lesson packages
24 / 48 / 96 lessons at 3% / 5% / 10% off. Valid 6 / 12 / 24 months.
110-minute double lessons
Two back-to-back lessons in one room, counted as 2 — great for exam practice.
Group classes of 2–5
Fixed weekly schedule, a seat usually costs about half of one-to-one. Sit in on one session before buying.
Experts
Legal, psychology, family, visas & travel, real estate and more — booked per session with the same scheduling and payment protection.
How your money is protected
Zasu holds your fee. Teachers are paid only after the lesson has happened and the dispute window has closed.
- Held payments
- When you book, money moves from your wallet into Zasu's holding — not to the tutor yet.
- Cancel 8h ahead
- 100% back to your wallet and your trial returned. If the tutor cancels, you get a full refund too.
- Within the last 8 hours
- Neither side can cancel; you can only propose a new time, and it's done when the other side agrees.
- Confirm or dispute within 24h
- Something went wrong? Tap Dispute: the money stays held until Zasu decides. Otherwise the lesson settles automatically by classroom attendance.
- No-shows
- Tutor didn't join: full refund. You missed it without rescheduling: the lesson still counts, because the tutor kept the slot for you.
- Cancelling a package
- Unused value is refunded; lessons already taken are recounted at the full price (no package discount). Expired packages get 28 days of grace.
- Withdraw your balance
- Unused balance can go back to a bank account in your name, from 20.000 ₫, transferred within 7–10 working days.
📒 Parents follow along with the parent notebook
Learners can invite up to 2 family members. Parents don't need an account.
- ✓The next 14 days of lessons, tutor notes, homework and progress reports.
- ✓Reminders before lessons and a Monday-morning summary, by phone notification or email.
- ✓Short of funds? Tap Ask a parent to pay; the parent scans a QR and it's done.
- ✓Private messages and your child's work are never shown.
Learning safely
Approved teachers
Zasu reviews every profile within 24–48 hours and assesses the Premium level.
Stay on Zasu
Chat, share files and learn on Zasu. Phone numbers and outside meeting links are blocked so you always keep dispute and refund rights.
Never miss a lesson
Reminders 24 hours, 1 hour and 10 minutes before; add Zasu to your home screen to get them on your phone.
Teach on Zasu
For tutors and experts. No sign-up fee, no monthly fee.
- ✓New-tutor welcome: Zasu waives the platform fee on regular lessons for your first 90 days, counted from your first regular lesson.
- ✓Set your own price per programme, open your own schedule, run group classes.
- ✓Zasu keeps 15% of regular lessons and 50% of paid trials; free trials are free.
- ✓Earnings reach your wallet after each lesson; withdraw from 500.000 ₫.
- ✓You get a Zasu Affiliate code: learners you bring who study with you cost only 10% commission.
Zasu Affiliate
Refer learners to Zasu and earn on every lesson they take. Anyone can join.
- ✓Earn 30% of Zasu's commission on every lesson of the people you refer, for life.
- ✓Rewards reach your wallet as soon as each lesson settles, with a per-lesson statement.
- ✓People you refer get a free 15-minute trial or 50% off a 50-minute trial.
- ✓Joining as a partner only needs your full name and ID card number.
Still have questions?
See the Help centre or the FAQ. Every rule on this page is set out in full in the Terms of use.