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Submit your profile for review & track its status
Submit your profile for Zasu's review, understand each status, handle a rejection and hide your profile while you're busy.
⏱ 3 min read🗓 Updated 22/10/2026
Step 1
Scroll down to section 4 · Submit your profile for review and click Submit for review
The button also saves any unsaved changes in section 1, then checks the 11 required items (including a real profile photo). If anything is missing, the system tells you exactly which item so you can complete it.
Once everything is complete, your profile becomes Pending review. Zasu reviews within 24–48 hours; while you wait you can still edit your profile — Zasu reviews the latest version, no need to resubmit.
Step 2
Follow the result on the Tutor hub and the notification bell
Once approved, you get the notification “🎉 Your tutor profile has been approved!” (bell + phone). Each program is also reviewed separately — a program only takes bookings once it's approved.
When reviewing, Zasu may adjust the presentation (spelling, capitalisation, completing your full name, removing contact details) — the approval notice says “Zasu edited the presentation: …”. You can still edit it yourself at any time.
Profile statuses
| Status | What it means | What you do |
|---|---|---|
| Draft | Profile not submitted yet | Complete the 11 items, then click Submit for review |
| Pending review | Zasu is looking at it | Wait 24–48 hours; you can still edit |
| Approved | Profile is public and takes bookings | Keep your availability up to date |
| Rejected | Not accepted yet, with a reason given | Read the reason in section 4, fix it, then click Resubmit profile |
| Suspended for too many cancellations | Hidden from search, no new bookings | Contact support — see Rules & penalties |
Hide your profile while you're busy
Step 1
Click 🙈 Hide profile at the top of the Tutor profile page
Your profile disappears from search, and booked lessons go ahead as normal. When you're free again, click 👁️ Show profile again — it's live immediately, no review needed.
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