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Submit your profile for review & track its status

Submit your profile for Zasu's review, understand each status, handle a rejection and hide your profile while you're busy.

⏱ 3 min read🗓 Updated 22/10/2026

  1. Step 1

    Scroll down to section 4 · Submit your profile for review and click Submit for review

    The button also saves any unsaved changes in section 1, then checks the 11 required items (including a real profile photo). If anything is missing, the system tells you exactly which item so you can complete it.

    Once everything is complete, your profile becomes Pending review. Zasu reviews within 24–48 hours; while you wait you can still edit your profile — Zasu reviews the latest version, no need to resubmit.

  2. Step 2

    Follow the result on the Tutor hub and the notification bell

    Once approved, you get the notification “🎉 Your tutor profile has been approved!” (bell + phone). Each program is also reviewed separately — a program only takes bookings once it's approved.

    When reviewing, Zasu may adjust the presentation (spelling, capitalisation, completing your full name, removing contact details) — the approval notice says “Zasu edited the presentation: …”. You can still edit it yourself at any time.

Profile statuses

StatusWhat it meansWhat you do
DraftProfile not submitted yetComplete the 11 items, then click Submit for review
Pending reviewZasu is looking at itWait 24–48 hours; you can still edit
ApprovedProfile is public and takes bookingsKeep your availability up to date
RejectedNot accepted yet, with a reason givenRead the reason in section 4, fix it, then click Resubmit profile
Suspended for too many cancellationsHidden from search, no new bookingsContact support — see Rules & penalties

Hide your profile while you're busy

  1. Step 1

    Click 🙈 Hide profile at the top of the Tutor profile page

    Your profile disappears from search, and booked lessons go ahead as normal. When you're free again, click 👁️ Show profile again — it's live immediately, no review needed.

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